Return Process

Tangible Goods

• Eligibility: We don't accept returns for tangible goods (chocolates, gift boxes, etc.) if they are damaged, defective, or incorrect from your end.

• Cancellation Period: You can Cancel items within 36 hours or before till the product is dispatched to Courier.

• Process:

   

  Contact Us: Email our customer service at support@chokoholic.com or call us 9007273796 with your order number and details of the issue.

  1. Approval: Once your cancellation is approved, we will provide you with a Cancellation.

  2. Refund or Replacement: Upon receipt and inspection of the Cancelled item, we will process your refund within 7 Working days.

   

Additional Information

• Shipping Fees: Original shipping fees are non-refundable

Thank you for choosing Chokoholic. We strive to ensure every customer is satisfied with their purchase. For any questions or concerns, please contact our customer service team at support@chokoholic.com